Ipex is committed to your privacy. In our relationship with you as an ICT infrastructure and services partner, we gather information about you in many ways. The coverage of this statement relates to the information held by Ipex which we may collect about you in business dealings with your company.

We have structured our systems and requirements so that you only need to provide us with a minimum amount of information in order for Ipex businesses to be able to fulfil your requirements. When you provide any personal details, you can be assured that this information will only be used to facilitate our commercial relationship with you. Should you at any stage wish to change or withdraw your personal information from Ipex, you can do so by calling Ipex Marketing on 1800 609 999 or email info@ipex.com.au

This statement covers the key principles of fair information: Awareness, Choice, Accuracy and Access, Security and Oversight.

Awareness - Ipex provides this online privacy policy so that you can be aware of our privacy policy, practices and of the choices you can make about the manner in which your information is collected and used.

What we collect - On the Ipex systems and tools, customers can order products or services and make special fulfilment requests. The type of information collected within these systems is: contact name, email address, office address, telephone number, mobile phone number (if applicable) and job title.

How we use the information - Ipex simply uses this information to enable the processing of your orders and to help you complete your transaction. We also use this information to maintain our contact with you regarding the latest offers and information available and to ensure that your special pricing is kept up-to-date. The information will also be used by our Marketing Team for organising relevant information and special events with you or your company. We always will give you the option to opt in or out of any direct mail or event contact.

Who we share it with - Ipex will not sell, nor rent / lease your personal information to others. Unless we have your consent or are required by law, we will only share your personal information with employees of Ipex or our business partners who are supplying products on our behalf (i.e. vendors such as HP, IBM, Microsoft and Toshiba) where this is necessary. As part of our commitment to your privacy our business partners are also covered by this policy when dealing with your personal information.

Choice - Ipex will not use or share your personal information in ways unrelated to the above without first letting you know and offering you a choice. As mentioned before, we will also offer you the choice of whether or not you would like to receive special event information.

Your permission will always be sought and obtained first if we should ever need to provide your details to a third party in order to fulfil your needs. This may occur from time to time if we source your products from a third party that requires your information to complete a transaction directly with you. This is important in some cases as the supplier may not be governed by the privacy laws of Australia and as such you will have the choice as to whether you would like them to have access to your personal details.

Accuracy and Access - : Ipex aim to keep your information accurate at all times. We will provide you with access to your personal information and have a method of enabling you to update and correct your details via our Account Team. Links via the Ipex website are provided for your convenience. Once you enter these websites, Ipex is no longer responsible for the security of your personal information. If you choose to enter any of the linked sites you must be aware that you do so at your own risk.

Security - Ipex is committed to ensuring the security of all of your personal information. To ensure the appropriate use of your information we have put in place the necessary physical, electronic and managerial procedures to safeguard your information at all times.

Oversight - If you have any comments about our Privacy Policy please contact our Marketing Manager on 02 8870 2000 or email info@ipex.com.au